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Crystal launches Experience Finder

The new tool aims to assist agents booking shore excursions

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Last Updated

May 19, 2025

Crystal has unveiled the Experience Finder, an innovative new tool designed to help travel advisors quickly and easily explore the exceptional range of shore excursions available to guests sailing aboard Crystal Symphony and Crystal Serenity.

Now accessible through the Travel Partner Center, the Experience Finder unlocks seamless access to hundreds of curated experiences around the world โ€” from half- and full-day excursions to exclusive overland journeys, major global events, and immersive pre- and post-cruise adventures. Many of these have been created in partnership with Crystalโ€™s sister brand Abercrombie & Kent.

Crystal experience finder

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โ€œWhether itโ€™s front-row views at the Monaco Grand Prix, a sunrise game drive in South Africaโ€™s Tala Private Game Reserve, or the rare opportunity to stand at the paws of the Sphinx, our shore experiences inspire a sense of wonder โ€” and now they are more accessible than everโ€, said Debra Fox, Managing Director Australasia – A&K EVP, Trade Sales APAC – A&K Australia TOC.

Designed with ultimate flexibility in mind, the Experience Finder allows users to search by region, country, month and year of travel, duration of experience and areas of interest. This dynamic filtering tool ensures that travel advisors can tailor recommendations to match their clientsโ€™ passions and travel aspirations in just moments.

โ€œWith the launch of the Experience Finder, weโ€™re giving our travel partners a powerful, intuitive tool to better serve their clients and drive salesโ€, added Fox. โ€œItโ€™s all about making it easier to match our guests with the kinds of transformative experiences that define a Crystal journey.

“The feedback so far has been very positive.โ€

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